Terms of Service

Who operates the platform

Project Live More is operated by Tyler Haegele, a sole proprietor doing business as Project Live More in Missouri, United States. Contact tyler@projectlivemore.com for platform, account, payment-support, or policy questions.

Project Live More provides event discovery, event pages, account access, ticketing, and event-operation tools. The organizer identified on each event is responsible for producing that event, its venue arrangements, accurate descriptions, admission restrictions, and event-specific customer service. Project Live More is not the producer of every listed event.

Accounts and eligibility

Platform accounts are for people aged 18 or older. An adult may obtain admissions for other people where the event permits it and must follow the event’s age and guardian rules. Do not create an account for a child or submit children’s sensitive information through account or support forms.

Use accurate information and an email address you control. Keep passwords, email verification codes, recovery codes, and ticket credentials private. Organizer and staff permissions are specific to their workspaces and assigned roles. Tell us promptly if you suspect unauthorized access.

Tickets, reservations, and prices

An event listing, account verification, waitlist entry, or attempted payment does not itself issue an admission. Paid tickets require confirmed payment and a ticket issued by the platform. A free RSVP requires its displayed confirmation or approval. A waitlist request is not a reservation or guarantee of entry.

The ticket options and inclusions presented for the purchase describe what you are buying. Whenever ticket pricing is displayed, the total includes mandatory charges that can be calculated at that point; any applicable taxes and optional selections are disclosed before payment. Review the final quantity, total, restrictions, and refund policy before submitting payment.

The checkout total and purchase record govern the transaction. We do not charge a fee merely for opening an account. Do not complete payment again if an existing order is still being checked; use the order’s recovery/status controls or contact support.

Payments and organizer payouts

Stripe processes card payments and applicable organizer identity and payout onboarding. Organizers must supply accurate information to Stripe and accept the agreements Stripe requires. Enter payment, identity, tax, and bank information only in the designated secure payment or onboarding interfaces.

Availability of event proceeds and bank payouts depends on the applicable Stripe account, verification, settlement, reserves, disputes, and bank processing. A dashboard amount or completed customer checkout is not a guarantee that money is immediately available in a bank account. Project Live More does not promise an instant-payout service or a fixed payout arrival time.

Refunds, cancellation, and material changes

The refund policy disclosed and saved with the purchase controls ordinary refund eligibility. Under the standard policy, approved ordinary refunds return eligible base ticket value; separately charged platform and processing fees are retained as disclosed at purchase. An event may offer different ordinary-refund conditions, which must be disclosed before payment.

Event cancellation, qualifying material changes, and verified Project Live More billing errors follow the applicable full-refund rules, including mandatory fees. These rules do not remove any refund or other rights required by law. A later event-page edit does not replace the refund policy recorded for an existing purchase.

Submit requests through your ticket/account tools or the support contact provided for the event. A request, review decision, or processing status is not confirmation that money has reached your account. Approved refunds must be confirmed by the payment processor, and bank posting can take additional time. An organizer’s payout or insufficient balance does not waive its obligations to customers.

Transfers and event entry

Use the platform’s transfer flow when transfers are enabled. A transfer must be completed by the intended recipient before it changes admission ownership. Do not sell or share a QR image as a substitute for an authorized transfer.

Each admission has its own credential. Refunded, cancelled, revoked, or previously used credentials cannot be reused for entry. A transfer or replacement can invalidate an earlier credential. Organizers and venue staff apply the event’s disclosed admission and safety rules, subject to applicable law.

Organizer responsibilities and uploaded content

Organizers must have authority to run their events and the rights to use their artwork, logos, descriptions, and other uploaded content. They must disclose important restrictions, honor advertised ticket inclusions and refund obligations, keep support information accurate, and notify customers of material event changes.

Organizers keep ownership of their content and grant Project Live More permission to host, process, resize, and display it as needed to operate and promote their event through the platform. Organizers must use attendee information only for legitimate event operations and any other purpose separately authorized by the attendee or law. Account or ticket registration alone does not grant marketing consent.

Acceptable use and service interruptions

Do not use the platform for fraud, unlawful events, payment abuse, unauthorized resale, misleading listings, credential sharing, access-control bypass, harassment, or deliberate interference with the service. We may restrict abusive or compromised access and investigate suspected misuse while preserving applicable customer rights and transaction records.

Hosting, payment, email, network, and device interruptions can affect access or processing. Use your saved order/account status and contact support if a payment or admission is uncertain. We do not guarantee uninterrupted availability or that a customer’s device or venue network will always work.

Questions, changes, and applicable law

Contact tyler@projectlivemore.com with platform concerns, identifying the event and order reference where available. Do not email passwords, verification or recovery codes, full card numbers, government identifiers, or bank credentials. Event logistics should also be directed to the named organizer.

We will identify revised policy versions and their effective dates on this website. Where a material change requires notice or consent, we will provide it as required by applicable law. Changes do not retroactively replace the saved economics or refund policy of a completed purchase.

Missouri law governs these Terms to the extent permitted by law. Mandatory protections that apply where you live remain available. Nothing in these Terms excludes rights, remedies, or liability that cannot lawfully be excluded.

Document attribution

These policies develop the platform’s earlier drafts adapted from Automattic’s open legal templates at https://github.com/Automattic/legalmattic. The adapted policy text is offered under Creative Commons Attribution-ShareAlike 4.0 at https://creativecommons.org/licenses/by-sa/4.0/. This license applies to the policy text, not the application source code. Automattic does not endorse this platform or provide its legal advice.