Privacy Policy

Scope and contact

This policy describes how Tyler Haegele, doing business as Project Live More, handles information through the Project Live More website, accounts, event tools, tickets, and support. Contact tyler@projectlivemore.com with privacy questions or requests. Event organizers and third-party services have their own responsibilities and may provide their own policies.

Information we handle

Account information can include your email, name, authentication and verification records, password hashes where applicable, recovery-code hashes, account preferences, and workspace roles. Organizer information can include business/event contact details, event descriptions, artwork, venue information, and assigned staff permissions.

Event and transaction information can include reservations, waitlist or approval requests, orders, ticket tiers and inclusions, payment-provider references and statuses, admission ownership, credential records, transfers, check-ins, refund and dispute records, and operational audit history. We also handle information you provide when contacting support.

Hosting and service providers can receive technical request information such as IP addresses, browser/device information, timestamps, and operational or security logs. Stripe collects payment-card details and applicable identity, tax, and payout information through its payment and onboarding interfaces. Do not send those details through ordinary platform support messages.

Why we use information

We use information to verify account access, provide organizer/staff permissions, operate event pages and admissions, deliver transactional messages, recover account or ticket access, process authorized transfers and refunds, prevent fraud and abuse, provide support, reconcile financial activity, and meet applicable legal obligations.

Signing up, purchasing a ticket, requesting admission, or joining a waitlist does not by itself subscribe you to marketing. The current account and ticket flow does not enroll you in an advertising audience.

Sharing with organizers and providers

Authorized event organizers and staff can access information needed for their permitted event duties, such as attendee names/contact information, admission status, and check-in or refund information. Public event pages do not publish individual guest identities. Information supplied to a receiving ticket holder or organizer is limited to what the relevant operation requires.

Stripe provides payment and applicable organizer onboarding services; Resend delivers transactional email; Render hosts the application and database. We share information with these providers as needed for those services. Providers may process information in the United States or other countries where they operate.

Event pages may load maps, video, or social content from third-party services. Those services can receive your IP address and browser information when their content loads. Their websites and external links are governed by their own privacy practices.

We may disclose information to comply with legal requirements, respond to lawful requests, protect safety or security, investigate fraud, or complete a business transfer subject to applicable protections. We do not sell or rent personal information for advertising, and the current platform does not use account signup to authorize targeted-advertising sharing.

Cookies and browser storage

We use a secure, HTTP-only session cookie for account access. Browser storage supports functions such as unfinished verification or order recovery, display preferences, saved events, and device-specific event operations. Clearing cookies or storage can sign you out or remove locally saved preferences or unfinished-flow references.

Security and operational measures can also use short-lived request or abuse-prevention identifiers. Optional third-party content can use its own cookies or storage. You can control browser storage through your browser settings, but some account and ticket functions require it.

Retention and security

We retain information for the purposes described in this policy, including account and event operations, support, refunds, disputes, security, and legally required recordkeeping. Financial and audit records may need to remain after an account is closed or a ticket has been used. We assess deletion or de-identification requests against those needs and applicable law.

We use access controls, protected credentials, verified connections, and other reasonable safeguards. No internet service or storage system can guarantee absolute security. Keep your email account and platform credentials secure and notify us promptly about suspected unauthorized access.

Your choices and privacy requests

Use the available account settings to manage supported account details and sign out of sessions. To request access, correction, deletion, or information about your data, email tyler@projectlivemore.com with the subject “Privacy request.” We will verify your identity and assess the request under applicable law; some records may be retained for lawful transaction, security, or recordkeeping purposes.

Do not include passwords, verification or recovery codes, card details, tax identifiers, or bank credentials in a privacy request. Your applicable rights are not limited by this policy. If we cannot fulfill part of a verified request, we will explain the applicable reason and available next steps as required.

Account access and ticket messages are transactional communications needed for the service. Account registration does not grant marketing permission. If separate marketing is offered in the future, its applicable choice and unsubscribe mechanism will be provided.

Children and event age rules

Platform accounts are intended for adults aged 18 or older. Children should not create accounts or send personal information through account or support forms. Adults may obtain age-appropriate admissions for others where an event permits it; the organizer is responsible for its event restrictions and any required guardian arrangements. Contact us if you believe a child has supplied personal information through the account service.

Policy changes

This page identifies the policy version and effective date. We will provide notice of material changes and obtain any consent required by applicable law before relying on the changed practices. A changed policy does not authorize a new use of information where applicable law requires a separate choice.

Document attribution

These policies develop the platform’s earlier drafts adapted from Automattic’s open legal templates at https://github.com/Automattic/legalmattic. The adapted policy text is offered under Creative Commons Attribution-ShareAlike 4.0 at https://creativecommons.org/licenses/by-sa/4.0/. This license applies to the policy text, not the application source code. Automattic does not endorse this platform or provide its legal advice.